In this episode of Just Vetting, host Peter Tanella sits down with Jen Coppens, founder of Coppens Business Strategies, to talk about what really drives sustainable growth in veterinary practices: process, leadership, culture, and financial clarity.
Jen shares her unconventional path into veterinary consulting after a 25+ year career in business, leadership, and IT, including scaling a company from $2.5M to $70M before transitioning into the veterinary space in 2015. Together, they dig into the most common operational breakdowns she sees in practices: leaders with a clear vision who struggle to implement change, teams lacking consistency, and clinics that lost key fundamentals during the pandemic and are now rebuilding.
Jen’s straightforward advice for overwhelmed owners: focus on one improvement at a time, follow through, and don’t hesitate to make the first call for support.
Watch or listen to the episode here:
YouTube: https://youtu.be/t7jPnD-HUn0
Apple Podcasts: https://bit.ly/4st6NDH
Spotify: https://bit.ly/3LtAvrH